Back to Home

FAQ

From the heart of Oklahoma to the global flavors we bring to your cup, find everything you need to know about our exceptional coffee, our commitment to the local community, and the exciting coffee culture we're cultivating right here in the heartland

What makes Black Ivory Coffee unique?

At Black Ivory, we're on a mission to bring the world's flavors to your coffee cup. We source exceptional beans from across the globe and roast them right here in Oklahoma, creating a coffee experience that's extraordinary and uniquely ours.

What sets Black Ivory Coffee apart from other coffee brands in Oklahoma?

Black Ivory Coffee Roasters is an Oklahoma-based brand with a global perspective. We bring unique, international flavors to your cup while staying true to our local roots. It's a combination you won't find anywhere else in Oklahoma.

How do I choose the right coffee for my taste?

We make it easy! You can select your coffee based on your preferred roast level, flavor profile, and even region of origin. Explore our offerings, and you'll find the perfect match for your taste buds.

Do you offer decaffeinated options?

Absolutely! We have decaffeinated coffee options that preserve the rich flavors of our beans while eliminating the caffeine. Enjoy the best of both worlds.

Where do you source your coffee beans?

We're proud to source our beans from coffee-growing regions worldw ide. Each bean carries the essence of its origin, from the highlands of Ethiopia to the lush landscapes of Colombia.

How do I get in touch with your customer support team?

We're here to assist you! You can reach our friendly customer support team through our "Contact Us" page or by emailing contact@blackivoryroasters.com or calling [phone number].

Can I customize my coffee order?

Yes, you can! We believe in
personalization. Choose your preferred grind, bean type, and bag size to tailor your coffee order to your liking.

What's your commitment to sustainability?

We're committed to responsible sourcing and sustainable practices. We work with farmers who prioritize ethical and environmentally friendly methods to ensure a better coffee experience for everyone.

How fresh is your coffee when it arrives at my doorstep?

We're serious about freshness. Our coffee is roasted to order and shipped straight to your door. That means you get the freshest coffee possible.

Can I set up a recurring coffee subscription?

We are working on it! We do plan to offer coffee subscriptions that let you enjoy your favorite Black Ivory coffee regularly without the hassle of reordering. Please get in touch with us if you are interested and we will get back to you.

What's the best way to store Black Ivory Coffee to keep it fresh?

To maintain freshness, we recommend storing your coffee in an airtight container in a cool, dark place. Avoid exposing it to light, air, and moisture.

Is Black Ivory Coffee involved in anylocal events or markets in Oklahoma?

Yes, we participate in various local events and markets across Oklahoma. Keep an eye on our events page to stay updated on where you can find us in your neighborhood.